Terms of Use

1. About This Website

This website is operated by Phoebe Hsieh (legal name Wei-Yun Hsieh), trading as BodyMindOT, an HCPC-registered Occupational Therapist. The website provides information about occupational therapy services and facilitates initial enquiries.

These Terms of Use govern your use of this website only. Occupational therapy coaching and workshops are provided under the separate BodyMindOT Terms & Conditions, which are provided to you before booking.

Contact: phoebehsieh@bodymindot.com

2. Healthcare Disclaimer

The content on this website is provided for general informational purposes only. It does not constitute medical advice, clinical assessment, diagnosis, or treatment, and must not be relied upon as a substitute for professional healthcare advice.

If you have concerns about your physical or mental health, please consult a qualified healthcare professional or, in an emergency, contact your local emergency services or the NHS (999 / 111).

One-to-one online consultations are conducted via Google Meet. By participating, you also agree to Google's Terms of Service. Sessions are never recorded, by either party.

Experiential group workshops are delivered online or in person at a physical venue. Workshops are educational in nature and do not constitute individual clinical treatment or assessment. We ask all participants to treat what others share as confidential and not to repeat it outside the group; however, in a group setting we cannot guarantee that every participant will do so, and so you should share only personal health information that you would be comfortable others in the group hearing.

The free 15-minute introductory call is not a therapy or coaching session. It is a short conversation to discuss your needs and decide together whether this service is right for you, and it does not create an ongoing therapeutic relationship. A therapeutic relationship — and ongoing professional responsibility for your care — begins only once your first paid appointment is confirmed in writing. Professional standards, including confidentiality, apply to any contact with Phoebe Hsieh in her capacity as an HCPC-registered Occupational Therapist.

3. Acceptable Use

You may use this website for lawful purposes only. You must not:

• Use the website in any way that violates applicable UK or international laws or regulations
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its infrastructure
• Submit false, misleading, or offensive content through our enquiry form or by email
• Engage in any conduct that could damage, disable, or impair the website

4. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of BodyMindOT or its licensors and is protected by copyright and other intellectual property laws.

You may view and print content for your own personal, non-commercial use. You must not reproduce, distribute, modify, or commercially exploit any part of this website without our prior written consent.

5. Accuracy of Information

We take reasonable care to ensure the information on this website is accurate and up to date. However, we make no warranty that the content is complete, current, or error-free. We reserve the right to update or correct information at any time without notice.

6. Links to Third-Party Websites

This website may contain links to external websites for your convenience. These links do not signify our endorsement of those sites. We have no control over the content or availability of external sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Limitation of Liability

To the fullest extent permitted by law, BodyMindOT excludes all liability for any loss or damage — whether direct, indirect, or consequential — arising from:

• Your use of, or inability to use, this website
• Reliance on any information contained on this website
• Any interruption, suspension, or discontinuation of the website

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other matter where exclusion of liability is not permitted by law. Nothing in these Terms affects your statutory rights as a consumer.

8. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. Those policies explain what information we collect, how we use it, and the lawful bases we rely on.

9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to amend these Terms of Use at any time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after updates are posted constitutes your acceptance of the revised Terms.

11. Contact

If you have any questions about these Terms, please contact:

Phoebe Hsieh — BodyMindOT
Email: phoebehsieh@bodymindot.com